How we work
One team. Your freight. Start to finish.
Most brokerages pass your load from sales to ops to tracking to billing. We don't. A dedicated team builds around your supply chain and stays on your freight from the first quote to the final invoice.
Most brokerages
Four handoffs
ICI Logistics
One dedicated team
Five steps
The process
- 1
Learn your freight
We start with your lanes, volumes, dock hours, and service requirements.
- 2
Build your team
A dedicated team is assigned to your account and stays with it.
- 3
Match vetted capacity
Every carrier clears our three-step vetting before it is offered your load.
- 4
Track and communicate
Proactive check calls and updates, with issues reported early and with a plan.
- 5
Close it out
Proof of delivery, accurate billing, and a review of what we can do better next time.
Charlotte, North Carolina
Who we are
ICI Logistics is a Charlotte, North Carolina freight brokerage. Our team brings roughly 20 years of experience across brokerage, carrier operations, and international freight. We built this company on one idea: shippers deserve direct access to the people moving their freight.
Carrier safety
Three-step vetting on every carrier, plus continuous safety and fraud monitoring around the clock. Details are available on request.