Privacy Policy

Last updated: November 5, 2026

ICI Logistics LLC ("ICI Logistics," "we," "us") is a freight brokerage based in Charlotte, NC. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

When you request a quote or contact us through our forms, we collect the information you provide: your name, company, email address, phone number, and the details of your message or shipment (such as origin, destination, equipment type, freight description, and timing).

Like most websites, our hosting and security providers also process basic technical information such as your IP address, browser type, and the pages you visit. We use a one-way hashed form of IP addresses to limit repeat form submissions and prevent spam. This site does not use advertising cookies or third party analytics trackers.

How we use your information

• To respond to your inquiry and provide the quote or service you requested
• To arrange and manage freight transportation
• To communicate with you about your shipments and our services
• To protect our website from spam, abuse, and fraud
• To comply with legal and regulatory requirements

How we share information

We do not sell your personal information. We share it only as needed to do our work: with carriers and vendors involved in moving your freight, with service providers that run this website and deliver our email, and when required by law or to protect our legal rights.

Data retention

We keep form submissions and related correspondence for as long as needed to serve you, meet legal and regulatory recordkeeping obligations that apply to freight brokers, and resolve disputes. When information is no longer needed, we delete it.

Security

We use reasonable administrative and technical safeguards to protect your information, including encrypted connections (HTTPS) across the entire site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you, subject to records we are required to keep. To make a request, call 704-314-9471 or email info@ici-logistics.com.

Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact us

ICI Logistics LLC
11111 Carmel Commons Blvd, Suite 420, Charlotte, NC 28226
704-314-9471 · info@ici-logistics.com